Frequently Asked Questions:
What will I need to reserve a trip with Willow Run?
Equine Transport with Willow Run is geared at being very "user friendly". To begin
your trip reservation make sure that your Equine has his or her paperwork in order. Necessary paperwork for legally
transporting an Equine within the United States includes:
a) ORIGINAL copy of a NEGATIVE Coggins Blood
Test
b) A State Health Certificate signed by a liscensed
Vet. stating the overall health of the Equine
c) a properly functioning halter and lead-rope
d) ONE BALE OF HAY PER EQUINE
Willow Run Equine Transport also requires a 50% deposit to reserve Equine Transport trips.
Please see our Payments Page for more details.
How often does the driver stop to check on the Horses/Ponies?
With Willow Run Equine Transport Services, your Equine are in the very BEST of hands.
Our drivers/handlers stop every 2-4 hours not only to "check" on the Equine, but to water them, groom them, replenish hay,
feed treats and "talk" to them. Our driver pays close attention to the Equine he is transporting and will frequently
stop if he hears stomping or whinning.
What about overnight trips or trips that may take more than one days driving time?
We often have "long distance" trips to travel and you can rest assured that these trips
are our specialty. Most contracted Equine do just fine while spending the night en route. In fact they often feel
safe and can relax more when the truck and trailer are not moving and they welcome the rest. However, Willow Run Equine
Transport Services has an array of Overnight Stabling contacts that our Clients are free to research and choose from should
you so desire. The cost of overnight stabling is at the Client's expense but can be well worth it for active or Sport
Equine.
Where is my horse(s) or pony?
Willow Run Equine Transport makes every effort to update its Clients on Equine trip
progress as we are able to offer such information. Updates are made through email, text messaging and by phone.
We will ALWAYS call to notify of pick-up and deliveries, usually when the driver is about 40minutes away.
***REMEMBER, when calculating trip progress on your, own using either MapQest
or another mileage calculator, estimated trip times are given for trips being made in passenger cars, traveling at a constant
rate of speed. These estimates are inaccurate when calculating the driving time(s) for a vehichle hauling live animals.
Generally speaking, the estimated driving times given using these online services can be doubled to get the estimated driving
time for Equine Transport. Why? Our driver, once loaded, will never drive faster than 55mph and maintains a feeding,
cleaning and welfare schedule to check on your Equine every 2-4 hours as needed. Each rest stop generally takes an additional
30-45 minutes. So, please when calculating driving times and/or distances take the above information into consideration.
Thank you.
Do you carry Insurance?
Yes, Willow Run Equine Transport Service carries comprehensive accident, automobile and
collision coverage. However, we DO NOT carry supplemental Equine Accidental Injury or Death Insurance. As with
most transport companies, this genre of insurance is an optional coverage should the Client wish to open a Temporary Policy
and we can recommend many Equine Insurance Specialsists. Please open and read our Transport Contract for more details.
Does WIllow Run Equine Transport Services provide References?
Yes, We at Willow Run PRIDE ourselves on our outstanding Client Service and our exceptional
Equine handling and transport services. We have an extensive Reference base and, should you wish to contact one of our
former Client's we will be happy to furnish you with contact information in a private email. Our email address can be
found at the bottom of our Home Page.
